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Cancellations & Refunds

We require 48 hours notice to cancel or reschedule your service to ensure a full refund.

Refund for cancellations made with 24 hours notice will be subject to a 50% deduction.

Cancellations made with less than 24 hours notice will not be refunded

Services rescheduled with less than 24 hours notice will be subject to an additional £40 fee

Terms and Conditions

Cancellations & Refunds

  • We require 48 hours notice to cancel or reschedule your service to ensure a full refund.

  • Refund for cancellations made with 24 hours notice will be subject to a 50% deduction.

  • Cancellations made with less than 24 hours notice will not be refunded

  • Services rescheduled with less than 24 hours notice will be subject to an additional £40 fee

Method of Payment

Payments must be made prior to service being carried out we accept various methods of payments:

  • Card Payments

  • Bank transfers

  • Cash payments

We will require a 10% deposit at point of booking​

Complaints

All complaints MUST be communicated within 48 hours of the service being provided. We do NOT offer refunds but are happy to correct any mistakes within reason

Carrying Cleaning Supplies
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